AWARENESS AND REFLECTION:
BEHAVIOURAL EFFECTIVENESS

Behavioural preferences

In the first step of the LDT-process you will complete the personality questionnaire, with which we will make an inventory of your behavioural preferences which more or less consciously influence your behaviour.
In order to help you to realise your development objectives and to work with the LDT and stimulate reflection, we will introduce some theoretical concepts on behaviour and communication. 

What do we mean with behavioural preferences?
Imagine that your personality consists of a number of layers from which the inner layer is genetically pre-dispositioned and the outer layer is under continuous influence of the interaction process with the outer world.
Your behaviour, the verbal and non-verbal way in which you communicate with other people, will be influenced, both by your perception of other people and their behaviour and by your own behavioural preferences.
This outer ‘layer’ of your personality will gradually change over time when you learn more about the effectiveness
of your behaviour.

Personal Behavioural Effectiveness*

The inventory from the personality questionnaire helps you to become aware of your behavioural preferences. Although it is very helpful for you to understand what preferences lead you to a certain behaviour, the results of your behaviour lies in the effects of it and in the impact it has on others. For leaders this is even more important, since the key issue of leadership is to achieve results through others.

Conversational Intelligence™

The concept of Conversational Intelligence™ was defined in 2013 in Judith Glaser´s publication. See the video to the right.

Your Behavioural preferences


Consciously adapting behavioural preferences is possible where there is a strong will, e.g. when you wish to become more effective in the interaction with others.
However any of the changes must fit in with your personality (the complete set of layers).
In other words, while changing the foundation of your personality will hardly be possible, conscious and unconscious adaptation of your behavioural preferences is possible within the scope of your personality.

* We will use the term ‘Personal Behavioural  
   Effectiveness’ with which we mean, the degree in
   which the behaviour of a person leads to the
   intended effect.

How important the perception of ´the other´ is, cannot been stressed enough.
The emotions generated during the communication may, despite the good intentions behind ´the sender´s´ actual behaviour, nullify the potentially positive effects completely.
Of imminent importance are a safe environment, mutual trust and especially how the message comes across. Especially if ´the sender´ stands in a hierarchical relation to ´the receiver.
In response to Glaser´s publication, especially in the United States, a number of special trainings-programs for leaders saw the light, to teach them how to, more effectively, transfer their message.

At LDpe, we want to support the participants in the LDT-based development programs with the Report Conscious Effectful Interaction Competences
, in which the specific skills involved have been connected to the Simulation scenarios. See the example beneath.

Conversational Intelligence: Conscious Effectful Interaction Competences Report